Terms and Conditions

Your use of our services relies on the acceptance of these terms and conditions.

As of June 2024, Ros Wilson Ed is managed by Richard Robinson t/a Robinson Web Design. 83 Haigh Lane, Haigh, Barnsley, S75 4DA.

Previously, the business was managed through the registered company P and R Education Ltd. P and R Education Ltd is no longer operating.

Intellectual Property Rights and Licence

  1. We are the owner of all intellectual property rights in, and to, all of the training and resources (unless clearly stated otherwise), and in the material published on them. Our works are protected by copyright laws and treaties. All such rights are reserved to us.
  2. No copying or distribution for any commercial or business use is permitted without our prior written consent.
  3. Where license for access is granted as part of a subscription, access is only granted while an active, valid subscription is in place. Your rights to use any downloaded content are void on expiration of your subscription.
  4. Whole-school video CPD must not be shared outside of your school.
  5. Single user video CPD must not be shared with anyone else.
  6. Digital download purchases must not be shared beyond the number of licences purchased and only within your school.

Payment Terms

  1. Our preferred payment method is using either credit/debit card, Apple Pay or Google Pay online.
  2. Payments made by invoice are due immediately. We reserve the right to hold services until invoice payment is received.
  3. We reserve the right to cancel any purchase if payment is not made according to this Notice. Any items received must then be returned at your cost and in ‘as new’ condition.
  4. Access to online CPD is provided after payment is received in full.
  5. We reserve the right to charge late payment fees should the terms of this Notice not be met. This will be in accordance with statutory rights for late payment.
  6. We do not collect or pay VAT.


  1. You have the right to cancel any transaction within 14 days of the invoice date. If you have received any services, they must be returned in ‘as new’ condition before the cancellation is processed. Any carriage to return the services must be met by you. If payment has been made within the 14 days, a full refund will be provided subject to this Notice.
  2. Requests for cancellation after 14 days will be considered on an individual basis. We do not guarantee a refund.


  1. Reselling our training and resources is not authorised without express written permission.

Currency and Correctness of Information

  1. While we take every care to ensure that all information we provide is accurate and complete, some errors may remain.
  2. Accordingly, our services are provided “as is” without any warranties of any kind and we do not accept any liability arising from any inaccuracy or omission in the information.


You agree to indemnify us from any claims, losses, damages, liabilities, including actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of:

  • Your use of our services;
  • any misrepresentation, act or omission made by you in connection with your use of our services;
  • any non-compliance by you with this Notice; or
  • claims brought by third parties arising from or related to your access or use of any of our services.


In the event that any provision or part of a provision of this Notice shall be, or shall be held to be illegal, invalid, unenforceable or against public policy pursuant to a final adjudication by a court of competent jurisdiction, such provision shall be deemed severed herefrom and the remainder of this Notice shall remain in full force and effect.

Jurisdiction and Applicable Law

  1. In the event of a dispute, controversy or claim arising out of or in relation to this Notice, including but not limited to the formation, validity, breach or termination thereof, the parties shall attempt to solve the matter amicably in mutual negotiations.
  2. In the event a mutually acceptable resolution cannot be reached within a reasonable time, either party will be entitled to seek all available remedies, including legal remedies.
  3. Should an amicable settlement between parties not be possible, the dispute shall be finally solved in court or by arbitration as designated herein.
  4. The United Nations Convention on Contracts for the International Sale of Goods (Vienna Convention of 1980) shall not be applied to this Notice. Any questions relating to this Notice which are not expressly or implicitly settled by the provisions contained in this Notice shall be governed by and construed in accordance with the laws of England and Wales.
  5. The English courts will have exclusive jurisdiction over any claim arising from, or related to, provision of any services.


    1. You have the right to complain regarding any aspect of our services if you feel they have been misrepresented or were not fit for purpose.
    2. Complaints must be submitted in writing at the earliest opportunity.
    3. We reserve the right to request further evidence in relation to any complaint and may offer comparative evidence or customer feedback in response to any complaint.
    4. We reserve the right to dismiss a complaint if insufficient evidence is provided to support the complaint.
    5. We reserve the right to dismiss a complaint in the event that more than 30 days has elapsed from the point of the issue.

Contact Us

If you have any concerns about material which appears on the site, please contact us by email at hello@roswilsoned.com